Features / Monitoring
Monitoring
An AI visibility tracker shows whether and how a brand appears in AI answers for its prompts. AEO Pal, the AEO & GEO platform, combines daily Live Capture with share of voice, sentiment, personas, competitor comparisons, and an answer archive so agencies can inspect the evidence behind their reporting.
All plans
AI Visibility Tracker tracks whether and how your brand appears for your prompts across the engines on your plan, daily. Organize prompts by topic and intent clusters.
Use the question and captured answer together when explaining an appearance. A visibility finding is a starting point for investigation, rather than a guarantee of a recommendation or referral visit.
All plans
AI Share of Voice is the percentage of AI answers mentioning your brand compared with competitors. It gives teams a shared measure for discussing brand presence.
Review the underlying prompts and answers alongside the percentage. A mention, a linked citation, and favorable sentiment describe different aspects of the observation, so one measure should not stand in for all three.
All plans
Brand Sentiment classifies how an AI answer describes your brand: positive, neutral, negative, or recommended with caveats.
Inspect the text behind the classification before briefing a change. An answer can name a brand while raising a concern; that context matters when a client asks whether the appearance was useful.
All plans
Persona Lens attaches buyer personas to prompts to test whether AI recommends a brand when a particular type of buyer asks the question.
A fictional CFO at a growing SaaS company might ask a different comparison question from a solo consultant. Keep the persona visible in the brief so the team understands whose question it is investigating.
All plans
Competitor Benchmarks compares visibility, citation, and sentiment side by side against named competitors.
Use the comparison to identify questions worth inspecting, then open the captured answer and sources. Avoid treating a competitor’s presence as an explanation of why the engine chose that answer.
All plans
Answer Archive stores captured answers with full chat history, citations, brand mentions, and competitor mentions, searchable over time.
An agency can return to the original answer when explaining a finding. The archive preserves evidence from that run; the answer is not a permanent statement of an engine’s preference.
All plans
Prompt Finder discovers and clusters prompts by informational, comparison, and transactional intent to identify long-tail questions worth investigating.
Use the clusters to organize a manageable set of buyer questions. Carry the intent into content briefs so an informational guide and a buying comparison are evaluated against their respective purposes.
From a finding to a decision
Follow the evidence
Illustrative example · Fieldnote
Illustrative answer · fieldnote.example
A fictional answer names Fieldnote for agency reporting but raises a question about export options. The mention and its tone should be read together before describing the appearance to a client.
Plan availability
| Feature | Starter | Agency | Enterprise |
|---|---|---|---|
| AI Visibility Tracker | Included | Included | Included |
| AI Share of Voice | Included | Included | Included |
| Brand Sentiment | Included | Included | Included |
| Persona Lens | Included | Included | Included |
| Competitor Benchmarks | Included | Included | Included |
| Answer Archive | Included | Included | Included |
| Prompt Finder | Included | Included | Included |
Keep the workflow connected
Live Capture supplies the consumer-interface evidence. Ghost Citations distinguishes a mention without a link, while Answer Hijack Alerts flags competitor content cited as the authority for a question about your brand. Those findings need different explanations even when they arise from the same prompt.
Fix Queue connects an investigation to proposed changes on the customer’s own website. Approve individual fixes or authorize auto-publishing through a connected CMS. Continue inspecting answers without assuming that a published change controls an engine’s source selection.
Compare allowances and pricing on the AEO Pal pricing page.
FAQ
AEO Pal runs your prompts through the live consumer AI interface from the country, state, or city you choose. Live Capture stores the full answer, chat history, citations, brand mentions, and competitor mentions. Every plan refreshes daily. The method records the interface buyers use rather than relying on developer API output.
Starter and Agency refresh tracking daily. Enterprise supports daily or custom refresh arrangements. AEO Pal stores captured answers in the Answer Archive so you can inspect the answer, citations, and mentions over time. Daily tracking is the approved self-serve cadence; the platform does not promise continuous updates as each AI answer changes.
Yes. Every plan lets you choose one country, state, or city per brand for Live Capture. On Agency, each of the five brands can have its own location. Enterprise adds Local Tracking across multiple countries, states, cities, and ZIP codes, plus multi-language and multi-region tracking for teams that need broader coverage.
The Answer Archive stores each captured answer with its full chat history, citations, brand mentions, and competitor mentions. It is included on every plan and is searchable over time. The archive lets your team examine the evidence behind monitoring findings instead of relying only on a summary of brand visibility or sentiment.
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